Skip to content

Account frozen or closed

Three things to do in the next 72 hours.

  1. 01

    Get the reason in writing.

    Ask the provider for the specific ground for closure or freeze and the expected timeline; in the UK, providers must now give notice and reasons in most cases. Keep every message.

  2. 02

    Redirect incoming payments today.

    Notify your top 10 counterparties with a new account or a temporary hold; unmatched inbound funds are the first thing that gets stuck.

  3. 03

    Don’t reapply blindly.

    A second decline within weeks is worse than none. Run the check, fix the flag that caused it, then apply to one provider at a time.

Seven questions, no documents. The result opens as soon as you finish.