Walletto closed or froze your business account: what its terms say
As of October 21, 2026, these are Walletto’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
10.5. For other reasons, we have the right to terminate the Contract and its supplements by giving notice: … 10.5.2. at least 30 (thirty) calendar days' if you are a Business Client, i.e. a legal entity or natural person who uses our Services for the purposes of carrying out business activities and is therefore not considered a Consumer.
Reasons it names for closing or suspending an account
terminate the Contract on our own initiative from the date of giving notice of termination (i.e. immediately) if: … 10.4.12. the risk level associated with you has changed to "unacceptable" in accordance with our internal policies and procedures;
Complaints and where to go next
If you are not satisfied with how WALLETTO handled your complaint, you have the right to escalate it to the Bank of Lithuania within one (1) year since you have submitted the complaint to us.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.