Sokin closed or froze your business account: what its terms say
As of October 9, 2026, these are Sokin’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
12.1. We may terminate your Sokin Account or any Payment Services associated with it by giving you one (1) months’ notice at any time for any reason.
Reasons it names for closing or suspending an account
12.3. We may at any time suspend or terminate your Sokin Account without notice if: … 12.3.7 we deem, in our sole discretion, that the transactional activity undertaken via your Sokin Account is not in line with information provided at on-boarding and/or outside of our risk appetite.
Complaints and where to go next
For UK-based Customers … you can contact the UK’s Financial Ombudsman Service (FOS) either by mail, using an online form or telephone. … For EU-based Customers … If you are dissatisfied with our response, you can refer the matter to Kifid, who are the Dutch Institute for Financial Disputes.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.