Loop closed or froze your business account: what its terms say
As of October 16, 2026, these are the parts of Loop’s terms on closing accounts that we could quote; where we hold no quote, the page says what we read.
Notice before closing
Loop Payments may terminate this Agreement, or suspend the Account, Payment Loading Methods or Payment Services for any reason whatsoever and at any time at its sole discretion, without notice and without liability to you
Reasons it names for closing or suspending an account
Loop will not approve and may close Accounts that we know or believe to be engaged in any of the prohibited activities identified in the Prohibited Activities List.
Complaints and where to go next
When we read its documents on October 16, 2026, we found no published complaints route.
What we read: support.bankonloop.com/en · bankonloop.com/en-ca/legal · bankonloop.com/en-ca/legal/business-car…
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.