Mercury closed or froze your business account: what its terms say
As of October 9, 2026, these are the parts of Mercury’s terms on closing accounts that we could quote; where we hold no quote, the page says what we read.
Notice before closing
We may terminate this Agreement, or suspend your Account, at Mercury’s discretion or as provided in the Provider Account Agreements. We will provide notice of termination or suspension to the extent permitted by applicable law.
Reasons it names for closing or suspending an account
Its terms, as we read them on October 9, 2026, named no reasons we could quote.
What we read: mercury.com/legal/terms · support.mercury.com/hc/en-us/articles/4… · mercury.com/legal/choice/commercial-dep… · mercury.com/legal/column/commercial-dep…
Complaints and where to go next
For any claim, dispute, or controversy with Mercury (a “Claim”), you agree to first contact us at legal@mercury.com and attempt to resolve the dispute with us informally.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.