Payset closed or froze your business account: what its terms say
As of October 9, 2026, these are Payset’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
20.4 Each of the parties to this Agreement is entitled to terminate the Agreement with a prior 30 (thirty) days written notice given to the other party.
Reasons it names for closing or suspending an account
20.2 This Agreement may be terminated, your Account suspend or refused to be reactivated, immediately by Pay Set in one of the following events: … 20.2.7 if Pay Set in its sole discretion decides that you no longer meet Pay Set clients’ profile;
Complaints and where to go next
(ii) If the complaint is not resolved by the end of a reasonable period or if you are dissatisfied with our assessment and ruling, you are entitled to refer the complaint to the Financial Ombudsman Service (“FOS”) in accordance with the applicable regulations.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.