Paymix Pro closed or froze your business account: what its terms say
As of October 16, 2026, these are Paymix Pro’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
Other than in the circumstances mentioned above in clauses 16.2 and 16.3, We will not close Your Business Account without giving at least 2 months' notice.
Reasons it names for closing or suspending an account
We may take action to close Your Business Account immediately in exceptional circumstances such as if We reasonably believe that: You are not eligible for a Business Account; You have given Us any false information at any time; You or someone else is using the Business Account illegally or for criminal activity; … by maintaining Your Business Account We may break a law, regulation, code or other duty which applies to Us; by maintaining Your Business Account We may damage Our reputation;
Complaints and where to go next
Should you be unsatisfied with our reply you may refer the matter to The Office of the Arbiter for Financial Services by writing to: … Corporate customers may refer claims regulated by the Payment Services Directive (PSD II) to the Central Bank of Malta.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.