Fire closed or froze your business account: what its terms say
As of October 16, 2026, these are Fire’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
15.2 We may close the Business Account or any part of the Fire Services associated with it on giving you 90 days prior notice.
Reasons it names for closing or suspending an account
15.3 We may at any time suspend or close the Business Account without notice where: … d) You or the User(s) process transactions or we have reason to believe that such transactions involve the making available or sale of content, services or products which are deemed by us in our sole discretion as being inappropriate, unlawful or potentially damaging to our reputation;
Complaints and where to go next
14.2 If your complaint is not resolved to your satisfaction, you may be eligible to refer the complaint to the Financial Services and Pensions Ombudsman at 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, Ireland. … 14.2 If your complaint is not resolved to your satisfaction, you may be eligible to refer the complaint to the Financial Ombudsman Service at Exchange Tower, Harbour Exchange, London, E14 9SR, United Kingdom.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.