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ICICI Bank UK closed or froze your business account: what its terms say

As of October 16, 2026, these are ICICI Bank UK’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.

Notice before closing

21.6 We can close your Account by giving you two months' notice of our intention to close your account.

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Reasons it names for closing or suspending an account

21.8 We can also close your Account immediately for any of the reasons below where we believe you have been, or may be: … 21.8.5 Weren't entitled to open your account or use the service, or are no longer entitled to have the account or service; … 21.8.11 by continuing the agreement, we (or another Group Company) may be exposed to action from any government, regulator or law enforcement agency;

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Complaints and where to go next

In the unlikely event that you remain unhappy with our response, or we have not sent you a final response within 8 weeks of the original complaint you have the right to take your complaint to the Financial Ombudsman Service.

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These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.