Narvi closed or froze your business account: what its terms say
As of October 9, 2026, these are Narvi’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
The Company has the right to terminate the Agreement with two (2) months written notice.
Reasons it names for closing or suspending an account
The Company has the right to suspend and prevent the Customer from using the Service and/or terminate the Agreement immediately and at the same time stop offering the Service to the Customer and terminate the Account, if the Customer has materially breached the obligations under the Agreement. … we have serious reasons to believe you are in breach of any applicable law or regulation; or (d) we have serious reasons to believe you are involved in any fraudulent activity, money laundering, terrorism financing or other criminal or illegal activity.
Complaints and where to go next
If you are dissatisfied with the resolution, you can escalate your complaint to: … Finland’s Financial Supervisory Authority (FIN-FSA)
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.