Brex closed or froze your business account: what its terms say
As of October 9, 2026, these are Brex’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
In addition to the termination rights provided for in Section 3.9 below, Brex has the right to terminate this Platform Agreement at any time and for any reason with thirty (30) days notice to you.
Reasons it names for closing or suspending an account
If we believe, in our sole discretion, that Company, an Entity, or any User or other person associated therewith has violated the terms of this Platform Agreement or other written agreement with Brex, violated applicable law, engaged in fraudulent or unfair activities, or has otherwise engaged in activities that violate our or others’ rights, or created an undue risk of harm for us or others, we may take a number of actions to protect Brex, its customers, and others at any time, in our sole discretion and with or without Notice.
Complaints and where to go next
Any complaints concerning your account should be directed to Customer Support (contact@brex.com) or send a written complaint to:
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.