Emirates NBD closed or froze your business account: what its terms say
As of October 9, 2026, these are Emirates NBD’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
The Bank will provide you with written notice as per Applicable Law before closing your Account, including reasons for the closure, unless the Bank is required to close your Account due to any suspected violation of Applicable Law or for prevention of fraud or financial crimes on your Account.
Reasons it names for closing or suspending an account
The Bank may close your Account in certain circumstances, including: … if you are no longer a resident of the UAE; … where the Bank considers it necessary to do so, for the prevention of money laundering; … if there are any other valid reasons why the Bank believes it is necessary to do so.
Complaints and where to go next
We’re confident that our complaint resolution process is fair and robust, but if we’ve been unable to provide you with a satisfactory resolution, you have the right to refer your complaint to Sanadak.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.