Novo closed or froze your business account: what its terms say
As of October 9, 2026, these are the parts of Novo’s terms on closing accounts that we could quote; where we hold no quote, the page says what we read.
Notice before closing
For any reason and at any time with or without notice to you; or
Reasons it names for closing or suspending an account
If you have breached any provision of this Agreement (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of this Agreement);
Complaints and where to go next
When we read its documents on October 9, 2026, we found no published complaints route.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.