Qonto closed or froze your business account: what its terms say
As of October 9, 2026, these are Qonto’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
For business payment accounts, the notice period to be respected is 30 days from the receipt of a closure notification (Article L314-5 of the Monetary and Financial Code).
Reasons it names for closing or suspending an account
engaging in prohibited activities with Qonto,
Complaints and where to go next
☝️ Good to know: as you are acting in a professional capacity, you are not eligible for the mediation procedure.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.