EQWIRE closed or froze your business account: what its terms say
As of October 16, 2026, these are EQWIRE’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
21.2. Termination by us on notice. We may close the Account by giving you at least two months’ notice, unless we are entitled to close immediately under clause 21.3.
Reasons it names for closing or suspending an account
21.3. Immediate suspension/closure. We may suspend or close the Account immediately (and without prior notice where legally permitted) if: … you breach a material part of the Agreement (including clause 11); … we are required to do so by law, regulation, scheme rules or direction of a competent authority;
Complaints and where to go next
18.2. If you are unhappy with our final response, you may refer your complaint to the Financial Ombudsman Service (Exchange Tower, London E14 9SR; 0800 023 4567; www.financial-ombudsman.org.uk ), if eligible under applicable rules.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.