Ant Bank closed or froze your business account: what its terms say
As of October 9, 2026, these are Ant Bank’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
Unless otherwise specified under the Business Client Documentation, we may notify you of the termination or cancellation of the Business Client Documentation, and of any or all of your Account(s) with not less than thirty (30) days’ prior notice.
Reasons it names for closing or suspending an account
In the event of the following circumstances, we may terminate any (or all) of the Services/Products, or the Business Client Documentation in whole or in part. … the Bank suspects or detects unusual Transactions or considers them to be at risk or to violate Applicable Laws, or the terms and conditions of the Business Client Documentation;
Complaints and where to go next
Financial Dispute Resolution Centre: After the Bank provides a response, regarding complaints in relation to monetary dispute, the complainant has the right to refer the dispute to the local mediation center in Hong Kong.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.