Banxe closed or froze your business account: what its terms say
As of October 21, 2026, these are the parts of Banxe’s terms on closing accounts that we could quote; where we hold no quote, the page says what we read.
Notice before closing
13.3. Where immediate termination is not required, TOMPAY may terminate this Agreement by giving at least sixty (60) calendar days' written notice.
Reasons it names for closing or suspending an account
13.2. TOMPAY may suspend or terminate the Client's TOMPAY Account where reasonably justified and proportionate in order to: comply with applicable law or regulatory requirements; address a material breach of these Terms; respond to failure to provide requested information;
Complaints and where to go next
Its documents, as we read them on October 21, 2026, gave no complaints route we could quote.
What we read: banxe.com/terms-and-conditions · banxe.com/complaints-policy · tompayment.com/terms
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.