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Xapo Bank closed or froze your business account: what its terms say

As of October 9, 2026, these are Xapo Bank’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.

Notice before closing

18.5 Xapo Bank is entitled to close your Xapo Account and terminate our Agreement by providing you with two months’ written notice.

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Reasons it names for closing or suspending an account

18.6 We may also close your Xapo Account immediately and without notifying you of our decision if any of the following happens: … c) We do not have sufficient information to operate your Xapo Account or it turns out you were not entitled to open a Xapo Account in the first place;

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Complaints and where to go next

You may also be entitled to take your complaint to the GFSC.

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These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.