Virgin Money closed or froze your business account: what its terms say
As of October 9, 2026, these are Virgin Money’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
We can close your account at any time. If we do this, we'll write to you or email you to let you know 90 days before it closes.
Reasons it names for closing or suspending an account
We may need to close your account quicker or straightaway without telling you first. We'll only do this if we have good reason to believe that: … You weren't entitled to open the account.
Complaints and where to go next
If you’re still unhappy, you can ask the Financial Ombudsman Service to investigate.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.