BCB Group closed or froze your business account: what its terms say
As of October 9, 2026, these are BCB Group’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
(f) by Service Provider upon sixty (60) days written notice to Customer;
Reasons it names for closing or suspending an account
(g) by Service Provider immediately if: (i) there is a change in law or regulation applicable to the Services; (ii) your business activities materially change;
Complaints and where to go next
If you are unsatisfied with how long we take to respond to you or you’re unhappy with our final response, you’re entitled to refer your complaint to the Financial Ombudsman Service (FOS), details of which are:
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.