Float closed or froze your business account: what its terms say
As of October 16, 2026, these are Float’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
Either party may terminate this Agreement at any time by providing at least thirty (30) days' advance written notice to the other party, unless otherwise stipulated by the agreement governing an applicable Service or Corporate Spend Program.
Reasons it names for closing or suspending an account
In addition, Float may terminate this Agreement immediately for cause if Customer cancels its PAD authorization without providing a replacement authorization, if any debit through Customer's PAD fails, if Customer disputes any debit properly made through its PAD authorization, or if Customer fails to maintain a Linked Account.
Complaints and where to go next
If you have questions regarding your Business Account or the Cards, including the Balance available on the Card, these terms and conditions, or want to make a complaint, you may contact Float customer service via the Website, by emailing support@floatfinancial.com, or by calling the following toll-free number 1-833-944-3175.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.