NexPay closed or froze your business account: what its terms say
As of October 9, 2026, these are NexPay’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
10.1.5. For other reasons, Nexpay shall have the right to terminate the Agreement by giving notice prior at least 30 (thirty) calendar days.
Reasons it names for closing or suspending an account
10.1.3. We reserve the right to terminate the Contract on our own initiative immediately, if: 10.1.3.1. You provide false, misleading, or incomplete information; … 10.1.3.4. You present a high risk of money laundering or terrorist financing; … 10.1.3.6. Your activities are unlawful or damage Nexpay’s reputation;
Complaints and where to go next
16.13.2. Financial supervisory authority Bank of Lithuania … (however, the Bank of Lithuania does not engage in resolution of specific dispute between the financial service provider and its client legal entity); and/or 16.13.3. competent court of the Republic of Lithuania.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.