RAKBANK closed or froze your business account: what its terms say
As of October 9, 2026, these are the parts of RAKBANK’s terms on closing accounts that we could quote; where we hold no quote, the page says what we read.
Notice before closing
Subject to any Additional Terms and Applicable Law, any Service may be closed, suspended or discontinued, in whole or in part, temporarily or permanently at any time, for any reason and except for Third Party Services, we will give you the required notice regarding any such closure, suspension or termination of Service.
Reasons it names for closing or suspending an account
Its terms, as we read them on October 9, 2026, named no reasons we could quote.
What we read: rakbank.ae/globalassets/rakbank/all-pdf… · rakbank.ae/globalassets/rakbank/all-pdf…
Complaints and where to go next
If you're not satisfied with how your complaint has been resolved, you can escalate internally by writing to complaints.escalation@rakbank.ae with existing complaint reference number. You can also escalate externally SANADAK by calling (800-7262325), downloading their app or visiting https://sanadak.gov.ae/en.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.