FinXP closed or froze your business account: what its terms say
As of October 21, 2026, these are FinXP’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
However, we may terminate this agreement or cancel or suspend the use of the services at any time by giving you one (1) month notice in writing or such other shorter notice period as may be allowed by law, except where the Channels or the Account have been or are likely to be misused or in the event of any other serious reason including breach or possible breach by you of these Terms and Conditions, in which case, termination, cancellation or suspension will be immediate.
Reasons it names for closing or suspending an account
We may terminate, suspend or limit your access to the FXP Portal or IBAN4U Account and the usage of other services and functions on reasonable grounds relating to: The security of the FXP Portal The suspected unauthorised and/or fraudulent use of the FXP Portal or IBAN4U Account
Complaints and where to go next
If you are still not satisfied with the FXPs reply or no agreement has been reached with FXP, the complaint may be directed to the Consumer Complaints Manager at the Office of the Arbiter for Financial Services
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.