FinXP a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 21 octobre 2026, voici, mot pour mot, ce que FinXP écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
However, we may terminate this agreement or cancel or suspend the use of the services at any time by giving you one (1) month notice in writing or such other shorter notice period as may be allowed by law, except where the Channels or the Account have been or are likely to be misused or in the event of any other serious reason including breach or possible breach by you of these Terms and Conditions, in which case, termination, cancellation or suspension will be immediate.
Motifs cités pour fermer ou suspendre un compte
We may terminate, suspend or limit your access to the FXP Portal or IBAN4U Account and the usage of other services and functions on reasonable grounds relating to: The security of the FXP Portal The suspected unauthorised and/or fraudulent use of the FXP Portal or IBAN4U Account
Réclamations et recours
If you are still not satisfied with the FXPs reply or no agreement has been reached with FXP, the complaint may be directed to the Consumer Complaints Manager at the Office of the Arbiter for Financial Services
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.