Altery closed or froze your business account: what its terms say
As of October 9, 2026, these are Altery’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
13.4 We may terminate the provision of any or all of the Services at any time and close your Altery Account, for any reason, by giving you at least ninety (90) days prior written notice.
Reasons it names for closing or suspending an account
13.1 If we: … (d) have reasonable suspicion of unlawful, fraudulent or criminal activity concerning the use of the Services; … we may immediately: … (ii) suspend or terminate any or all of the Services;
Complaints and where to go next
If your complaint relates to services provided by Altery LTD: … Financial Ombudsman Service (FOS)
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.