OpenPayd closed or froze your business account: what its terms say
As of October 9, 2026, these are OpenPayd’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
We can end the Agreement at any time by giving you three months’ notice in writing.
Reasons it names for closing or suspending an account
In addition to the rights we have to end the Agreement in sections 7.2, 7.3, 7.8, 7.9, 7.12 and 13.4, we may also end the Agreement immediately on written notice to you if: … We suspect you or a person related to you of money laundering or terrorist financing, fraud or illegal activity. … We are required to under applicable law. … We are required to by a regulator or government authority. … Breach of applicable law, applicable payment scheme rules, our customer acceptance policy or any acceptable use policy we have notified to you. … Failure to maintain all necessary licences, registrations, permits and consents.
Complaints and where to go next
You may refer your complaint to the Financial Ombudsman Service (FOS – in the UK) or the Office of the Arbiter for Financial Services (OAFS – in Malta) if you remain unhappy with our response or if we have not responded to you within 15 working days.
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.