OpenPayd a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que OpenPayd écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
We can end the Agreement at any time by giving you three months’ notice in writing.
Motifs cités pour fermer ou suspendre un compte
In addition to the rights we have to end the Agreement in sections 7.2, 7.3, 7.8, 7.9, 7.12 and 13.4, we may also end the Agreement immediately on written notice to you if: … We suspect you or a person related to you of money laundering or terrorist financing, fraud or illegal activity. … We are required to under applicable law. … We are required to by a regulator or government authority. … Breach of applicable law, applicable payment scheme rules, our customer acceptance policy or any acceptable use policy we have notified to you. … Failure to maintain all necessary licences, registrations, permits and consents.
Réclamations et recours
You may refer your complaint to the Financial Ombudsman Service (FOS – in the UK) or the Office of the Arbiter for Financial Services (OAFS – in Malta) if you remain unhappy with our response or if we have not responded to you within 15 working days.
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.