ADCB closed or froze your business account: what its terms say
As of October 9, 2026, these are ADCB’s own words on closing accounts: the notice it gives, the reasons it names and where a complaint can go next.
Notice before closing
While the Bank shall use reasonable endeavours to notify you before taking action under Clause 16.1, it shall have the right to do so without notifying you in advance.
Reasons it names for closing or suspending an account
The Bank may close your Account and/or terminate your use of or access to all or any of the ADCB Offerings (including any specific part or parts of any particular ADCB Offering) without assigning any reasons for such closure or termination.
Complaints and where to go next
If you feel that you are still not satisfied with the result or the manner in which your complaint was handled, you may refer the matter to Sanadak which is an independent Ombudsman Unit
These are the provider’s published terms, not legal advice. Your own agreement and the law where your company is may give you more.