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Novo vs Relay: what each publishes

As of October 17, 2026, we hold published rules from Novo on 5 of 7 industries and from Relay on 4.

Not a ranking: the two names are in alphabetical order. The free check applies every provider’s rules to your own answers.

Where it takes companies from

Novo

The regions its own documents name, read on October 9, 2026

Relay

The regions its own documents name, read on October 9, 2026

Policy by industry

Novo and Relay: published policy by industry
IndustryNovoRelay
CryptoDepends on the activityNo
iGamingNoNo
AdultNoNo
Unlicensed financial servicesNoNo
Forex and CFDNoNo published rule
AI and SaaSNo published ruleNo published rule
MarketplaceNo published ruleNo published rule

Where owners must live

Novo

No. Novo only supports business owners who live in the US.

Owners and directors · · Source

Relay

No published rule

Rules about countries

Novo

No published rule

Relay

Relay cannot open a Relay Account for any business owner who holds citizenship or residency in one of the following countries

Relay · Refuses companies or owners from · · Source
All countries named (31)

Afghanistan, Belarus, Bosnia & Herzegovina, Burkina Faso, Burundi, Cambodia, Central African Republic, Cuba, DR Congo, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe

Fees

Novo

Novo: published fees
PlanAccount openingMonthlyChecked
Novo Business CheckingFree to open ('There is no charge to open the account')None ('Novo has no monthly fee and no minimum balance requirement') · Source

Relay

Relay: published fees
PlanAccount openingMonthlyChecked
StarterFree to open ('Getting started costs nothing')USD 0 a month · Source
GrowFree to open ('Getting started costs nothing')USD 30 a month, with a 14-day trial · Source
ScaleFree to open ('Getting started costs nothing')USD 90 a month, discounted for a limited time from USD 120 · Source

Closing an account

Novo

For any reason and at any time with or without notice to you; or

Notice before closing · · Source

Account closed or frozen? What Novo’s terms say

Relay

We may also suspend or close your Account, or suspend, or disable any service or feature of your Account, at our discretion with or without notice.

Notice before closing · · Source

Account closed or frozen? What Relay’s terms say

Licence

LicenseeNovoRelay
LicenseeNovo Platform Inc. · financial technology company, not a bank · banking services by Middlesex Federal Savings, F.A. (FDIC cert 28368), Member FDICRelay Financial Technologies Inc. · financial technology company, not a bank · banking services by Thread Bank (FDIC cert 9499), Member FDIC
RegulatorFDIC (partner bank Middlesex Federal Savings) · FDIC (partner bank Thread Bank) ·