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Relay

Relay: we hold its published rules on 4 of 7 industries. Last verified October 17, 2026.

Licensee
Relay Financial Technologies Inc. · financial technology company, not a bank · banking services by Thread Bank (FDIC cert 9499), Member FDIC
Regulator
FDIC (partner bank Thread Bank) ·

Where it takes companies from

The regions its own documents name, read on October 9, 2026

Products it publishes

International payments and FXSays it offers this

Relay supports outgoing international wires in 10 currencies through the SWIFT network and 4 currencies through the Local Network.

Relay · International payments and FX · Offers it · · Source

Outgoing wires can be sent in a non-USD currency, converted from your USD balance at the time of send.

Relay · International payments and FX · Offers it · · Source
Company cardsSays it offers this

Virtual and plastic debit cards

Relay · Company cards · Offers it · · Source
Accepting card paymentsSays it offers this

Relay lets you accept online card payments from customers through Quick Requests and Invoices, with the money landing straight in your Relay Account.

Relay · Accepting card payments · Offers it · · Source

Every provider that says it offers this

Does not say it offers: Bulk payouts, Virtual accounts for your customers, Crypto on- and off-ramp, Safeguarding account, Client money account, Escrow

As its own pages say it, each quote with the date we read it. A product it does not mention is never shown as one it does not offer.

Currencies it holds

Holds USDa balance; account details of its own on the local payment system

Receiving an ACH in Relay takes about two minutes: share your account and routing numbers with the sender, using a name Relay has on file.

Relay · USD · · SourceThis quote speaks to: account details

Every Relay Account balance stays in USD, regardless of the payment's origin currency.

Relay · USD · · SourceThis quote speaks to: a balance

Does not say it holds: CAD, SGD, HKD, AUD

Only currencies its own pages name, each quote with the date we read it. A currency it does not mention is never shown as one it does not hold.

Policy by industry

Relay: published policy by industry
IndustryStatusChecked
CryptoNo
iGamingNo
AdultNo
Unlicensed financial servicesNo

No published rule (read in full on October 9, 2026): AI and SaaS, Forex and CFD, Marketplace

Has this rule changed? Tell us

Alternatives to Relay

Fees

Relay: published fees
PlanAccount openingMonthlyChecked
StarterFree to open ('Getting started costs nothing')USD 0 a month · Source
GrowFree to open ('Getting started costs nothing')USD 30 a month, with a 14-day trial · Source
ScaleFree to open ('Getting started costs nothing')USD 90 a month, discounted for a limited time from USD 120 · Source

Fees of every provider

Closing an account

We may also suspend or close your Account, or suspend, or disable any service or feature of your Account, at our discretion with or without notice.

Notice before closing · · Source

You can escalate to the Consumer Financial Protection Bureau (CFPB). File a complaint at consumerfinance.gov/complaint.

Complaints and where to go next · · Source

Account closed or frozen? What Relay’s terms say

Rules about countries

Relay cannot open a Relay Account for any business owner who holds citizenship or residency in one of the following countries

Relay · Refuses companies or owners from · · Source
All countries named (31)

Afghanistan, Belarus, Bosnia & Herzegovina, Burkina Faso, Burundi, Cambodia, Central African Republic, Cuba, DR Congo, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe

What we read

Acceptable use and prohibited activities
Read · relayfi.com/hc/en-us/articles/128337065… · relayfi.com/deposit
Prices
Read · relayfi.com/pricing