Relay
Relay: we hold its published rules on 4 of 7 industries. Last verified October 17, 2026.
- Relay Financial Technologies Inc. · financial technology company, not a bank · banking services by Thread Bank (FDIC cert 9499), Member FDIC
- FDIC (partner bank Thread Bank) ·
Where it takes companies from
The regions its own documents name, read on October 9, 2026
Products it publishes
International payments and FXSays it offers this
Relay supports outgoing international wires in 10 currencies through the SWIFT network and 4 currencies through the Local Network.
Outgoing wires can be sent in a non-USD currency, converted from your USD balance at the time of send.
Company cardsSays it offers this
Virtual and plastic debit cards
Accepting card paymentsSays it offers this
Relay lets you accept online card payments from customers through Quick Requests and Invoices, with the money landing straight in your Relay Account.
Does not say it offers: Bulk payouts, Virtual accounts for your customers, Crypto on- and off-ramp, Safeguarding account, Client money account, Escrow
As its own pages say it, each quote with the date we read it. A product it does not mention is never shown as one it does not offer.
Currencies it holds
Holds USDa balance; account details of its own on the local payment system
Receiving an ACH in Relay takes about two minutes: share your account and routing numbers with the sender, using a name Relay has on file.
Every Relay Account balance stays in USD, regardless of the payment's origin currency.
Does not say it holds: CAD, SGD, HKD, AUD
Only currencies its own pages name, each quote with the date we read it. A currency it does not mention is never shown as one it does not hold.
Policy by industry
| Industry | Status | Checked |
|---|---|---|
| Crypto | No | |
| iGaming | No | |
| Adult | No | |
| Unlicensed financial services | No |
No published rule (read in full on October 9, 2026): AI and SaaS, Forex and CFD, Marketplace
Has this rule changed? Tell us
Fees
| Plan | Account opening | Monthly | Checked |
|---|---|---|---|
| Starter | Free to open ('Getting started costs nothing') | USD 0 a month | · Source |
| Grow | Free to open ('Getting started costs nothing') | USD 30 a month, with a 14-day trial | · Source |
| Scale | Free to open ('Getting started costs nothing') | USD 90 a month, discounted for a limited time from USD 120 | · Source |
Closing an account
We may also suspend or close your Account, or suspend, or disable any service or feature of your Account, at our discretion with or without notice.
You can escalate to the Consumer Financial Protection Bureau (CFPB). File a complaint at consumerfinance.gov/complaint.
Account closed or frozen? What Relay’s terms say
Rules about countries
Relay cannot open a Relay Account for any business owner who holds citizenship or residency in one of the following countries
All countries named (31)
Afghanistan, Belarus, Bosnia & Herzegovina, Burkina Faso, Burundi, Cambodia, Central African Republic, Cuba, DR Congo, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe
What we read
- Acceptable use and prohibited activities
- Read · relayfi.com/hc/en-us/articles/128337065… · relayfi.com/deposit
- Help pages on particular industries
- Read · relayfi.com/hc/en-us/articles/316785434… · relayfi.com/hc/en-us/articles/308736876… · relayfi.com/hc/en-us/articles/404094827… · relayfi.com/hc/en-us/articles/434297500…
- Countries it takes
- Read · relayfi.com/deposit · relayfi.com/hc/en-us/articles/380508079… · relayfi.com/hc/en-us/articles/128337065…
- Countries it refuses
- Read · relayfi.com/hc/en-us/articles/102396001… · relayfi.com/hc/en-us/articles/440389733… · relayfi.com/hc/en-us/articles/229070471… · relayfi.com/hc/en-us/articles/387528820…
- Rules on owners and directors
- Read · relayfi.com/hc/en-us/articles/102396001… · relayfi.com/hc/en-us/articles/380508079… · relayfi.com/hc/en-us/articles/380492515…
- Prices
- Read · relayfi.com/pricing
- Terms on closing accounts
- Read · relayfi.com/deposit · relayfi.com/terms · relayfi.com/hc/en-us/articles/155983495…
- Complaints
- Read · relayfi.com/hc/en-us/articles/157558033…
- Licence register
- Read · relayfi.com/pricing · banks.data.fdic.gov/bankfind-suite/bank…
