Verto fechou ou bloqueou a sua conta empresarial: o que dizem os termos
A 16 de outubro de 2026, estas são as próprias palavras de Verto sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.
Pré-aviso antes do encerramento
21.1 We may terminate your Verto Platform Account or any Verto Services associated with it (including closing of your Wallet(s) or Verto Global Account) by giving you two (2) months’ prior notice which we shall send to the most recent email address with which you have provided us.
Motivos indicados para encerrar ou suspender uma conta
21.2 We can suspend your Verto Platform Account or any Verto Services associated with it (including suspending your Wallet(s) or Verto Global Account), restrict its functionality or terminate this Agreement at any time with immediate effect if: … you fail to meet any KYC, KYB, AML, or other due diligence checks conducted by us at any time; or … we are required to do so by any of our Payment Services Providers;
Reclamações e a quem recorrer depois
24.4 If you are not satisfied with the outcome of our response, you may be entitled to refer your complaint to the Financial Ombudsman Service (the “FOS”) (in particular if you are a “consumer”, charity” or a “micro-enterprise”, as those terms are defined in the PSRs) which is an independent body.
São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.