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Konto firmowe w Verto zamknięte lub zablokowane: co mówi regulamin

Stan na 16 października 2026. Oto, co Verto pisze o zamykaniu kont: okres wypowiedzenia, podawane powody i dokąd można potem skierować reklamację.

Okres wypowiedzenia

21.1 We may terminate your Verto Platform Account or any Verto Services associated with it (including closing of your Wallet(s) or Verto Global Account) by giving you two (2) months’ prior notice which we shall send to the most recent email address with which you have provided us.

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Podawane powody zamknięcia lub zablokowania konta

21.2 We can suspend your Verto Platform Account or any Verto Services associated with it (including suspending your Wallet(s) or Verto Global Account), restrict its functionality or terminate this Agreement at any time with immediate effect if: … you fail to meet any KYC, KYB, AML, or other due diligence checks conducted by us at any time; or … we are required to do so by any of our Payment Services Providers;

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Reklamacje i dalsze kroki

24.4 If you are not satisfied with the outcome of our response, you may be entitled to refer your complaint to the Financial Ombudsman Service (the “FOS”) (in particular if you are a “consumer”, charity” or a “micro-enterprise”, as those terms are defined in the PSRs) which is an independent body.

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To opublikowany regulamin dostawcy, a nie porada prawna. Twoja umowa i prawo kraju, w którym ma siedzibę Twoja firma, mogą dawać Ci więcej praw.