Viva.com fechou ou bloqueou a sua conta empresarial: o que dizem os termos
A 9 de outubro de 2026, estas são as próprias palavras de Viva.com sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.
Pré-aviso antes do encerramento
Either VIVA BANK or the User has the right to terminate this agreement for convenience and with immediate effect, provided that the termination has been notified in writing to the counterparty.
Motivos indicados para encerrar ou suspender uma conta
Explicitly, however indicatively, as material reason justifying termination or deactivation of Viva.com account according to Term 9.5 are agreed suspension of Viva.com for more than six (6) months, bankruptcy, liquidation, entering into receivership and in general the dissolution or cease of the business of any of the parties for any reason whatsoever, the suspicion of violation by the User of the legal and regulatory framework in relation to the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, as applicable at all times.
Reclamações e a quem recorrer depois
If you are not satisfied with the response you receive or the solution suggested to you, you can appeal within one (1) year from the date of filing the complaint to Vivabank, to the Hellenic Financial Ombudsman
São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.