Viva.com a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que Viva.com écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
Either VIVA BANK or the User has the right to terminate this agreement for convenience and with immediate effect, provided that the termination has been notified in writing to the counterparty.
Motifs cités pour fermer ou suspendre un compte
Explicitly, however indicatively, as material reason justifying termination or deactivation of Viva.com account according to Term 9.5 are agreed suspension of Viva.com for more than six (6) months, bankruptcy, liquidation, entering into receivership and in general the dissolution or cease of the business of any of the parties for any reason whatsoever, the suspicion of violation by the User of the legal and regulatory framework in relation to the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, as applicable at all times.
Réclamations et recours
If you are not satisfied with the response you receive or the solution suggested to you, you can appeal within one (1) year from the date of filing the complaint to Vivabank, to the Hellenic Financial Ombudsman
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.