¿Viva.com ha cerrado o bloqueado tu cuenta de empresa? Qué dicen sus condiciones
A fecha de 9 de octubre de 2026, esto es lo que dice Viva.com, con sus propias palabras, sobre el cierre de cuentas: el preaviso que da, los motivos que cita y dónde se puede reclamar después.
Preaviso antes del cierre
Either VIVA BANK or the User has the right to terminate this agreement for convenience and with immediate effect, provided that the termination has been notified in writing to the counterparty.
Motivos que cita para cerrar o suspender una cuenta
Explicitly, however indicatively, as material reason justifying termination or deactivation of Viva.com account according to Term 9.5 are agreed suspension of Viva.com for more than six (6) months, bankruptcy, liquidation, entering into receivership and in general the dissolution or cease of the business of any of the parties for any reason whatsoever, the suspicion of violation by the User of the legal and regulatory framework in relation to the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, as applicable at all times.
Reclamaciones y adónde acudir después
If you are not satisfied with the response you receive or the solution suggested to you, you can appeal within one (1) year from the date of filing the complaint to Vivabank, to the Hellenic Financial Ombudsman
Son las condiciones publicadas del proveedor, no asesoramiento jurídico. Tu propio contrato y la ley del país de tu empresa pueden darte más.