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Konto firmowe w Viva.com zamknięte lub zablokowane: co mówi regulamin

Stan na 9 października 2026. Oto, co Viva.com pisze o zamykaniu kont: okres wypowiedzenia, podawane powody i dokąd można potem skierować reklamację.

Okres wypowiedzenia

Either VIVA BANK or the User has the right to terminate this agreement for convenience and with immediate effect, provided that the termination has been notified in writing to the counterparty.

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Podawane powody zamknięcia lub zablokowania konta

Explicitly, however indicatively, as material reason justifying termination or deactivation of Viva.com account according to Term 9.5 are agreed suspension of Viva.com for more than six (6) months, bankruptcy, liquidation, entering into receivership and in general the dissolution or cease of the business of any of the parties for any reason whatsoever, the suspicion of violation by the User of the legal and regulatory framework in relation to the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, as applicable at all times.

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Reklamacje i dalsze kroki

If you are not satisfied with the response you receive or the solution suggested to you, you can appeal within one (1) year from the date of filing the complaint to Vivabank, to the Hellenic Financial Ombudsman

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To opublikowany regulamin dostawcy, a nie porada prawna. Twoja umowa i prawo kraju, w którym ma siedzibę Twoja firma, mogą dawać Ci więcej praw.