SumUp fechou ou bloqueou a sua conta empresarial: o que dizem os termos
A 9 de outubro de 2026, estas são as próprias palavras de SumUp sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.
Pré-aviso antes do encerramento
We reserve the right to terminate the Payment Terms either on two months’ notice or, subject to applicable law, immediately if:
Motivos indicados para encerrar ou suspender uma conta
We reserve the right to terminate the Payment Terms either on two months’ notice or, subject to applicable law, immediately if: (a) you breach any condition of these Payment Terms or any other condition applicable to specific Payment Services covered by separate terms and conditions, including, without limitation, the Network Rules; (b) we have reason to believe that you are in violation of any law or regulation that is applicable to your use of the Payment Services; (c) we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity; (d) you pose an unacceptable credit or fraud risk to us; or (e) we have reason to believe that your Account has been compromised or otherwise poses a security risk.
Reclamações e a quem recorrer depois
If you are not satisfied with our response - or if you have not received a response for 35 days - you have the right to forward your complaint to the Financial Ombudsman Service (FOS)
São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.