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¿SumUp ha cerrado o bloqueado tu cuenta de empresa? Qué dicen sus condiciones

A fecha de 9 de octubre de 2026, esto es lo que dice SumUp, con sus propias palabras, sobre el cierre de cuentas: el preaviso que da, los motivos que cita y dónde se puede reclamar después.

Preaviso antes del cierre

We reserve the right to terminate the Payment Terms either on two months’ notice or, subject to applicable law, immediately if:

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Motivos que cita para cerrar o suspender una cuenta

We reserve the right to terminate the Payment Terms either on two months’ notice or, subject to applicable law, immediately if: (a) you breach any condition of these Payment Terms or any other condition applicable to specific Payment Services covered by separate terms and conditions, including, without limitation, the Network Rules; (b) we have reason to believe that you are in violation of any law or regulation that is applicable to your use of the Payment Services; (c) we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity; (d) you pose an unacceptable credit or fraud risk to us; or (e) we have reason to believe that your Account has been compromised or otherwise poses a security risk.

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Reclamaciones y adónde acudir después

If you are not satisfied with our response - or if you have not received a response for 35 days - you have the right to forward your complaint to the Financial Ombudsman Service (FOS)

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Son las condiciones publicadas del proveedor, no asesoramiento jurídico. Tu propio contrato y la ley del país de tu empresa pueden darte más.