Monzo Business fechou ou bloqueou a sua conta empresarial: o que dizem os termos
A 9 de outubro de 2026, estas são as próprias palavras de Monzo Business sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.
Pré-aviso antes do encerramento
We can close your account by giving you at least 90 days' notice.
Motivos indicados para encerrar ou suspender uma conta
We may close your account immediately or stop you using your card and/or app if we believe you or anyone with account access has:
broken the law (or attempted to break the law)
broken the terms of this agreement
put us in a position where we might break the law or are at risk of action from a regulator, law enforcement agency or government body
put us in a position where we face potential liability to a third party as a result of how you've operated your account
given us false information at any time
been abusive or threatening to, or harassed (including sexual harassment), anyone at Monzo or a member of our community, where we reasonably believe your behaviour amounts to an unlawful act or offence
your business is no longer eligible for an account with us or there's been a material change to your business.
Reclamações e a quem recorrer depois
If you're still not happy, and are an eligible small business, you may be able to refer your complaint to the Financial Ombudsman Service.
São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.