Monzo Business a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que Monzo Business écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
We can close your account by giving you at least 90 days' notice.
Motifs cités pour fermer ou suspendre un compte
We may close your account immediately or stop you using your card and/or app if we believe you or anyone with account access has:
broken the law (or attempted to break the law)
broken the terms of this agreement
put us in a position where we might break the law or are at risk of action from a regulator, law enforcement agency or government body
put us in a position where we face potential liability to a third party as a result of how you've operated your account
given us false information at any time
been abusive or threatening to, or harassed (including sexual harassment), anyone at Monzo or a member of our community, where we reasonably believe your behaviour amounts to an unlawful act or offence
your business is no longer eligible for an account with us or there's been a material change to your business.
Réclamations et recours
If you're still not happy, and are an eligible small business, you may be able to refer your complaint to the Financial Ombudsman Service.
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.