Ebury a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que Ebury écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
10.1 Subject to Clauses 10.2, 10.3 and 10.5, either party may terminate this Agreement at any time without reason by giving at least five … Business Daysʼ prior written notice to the other.
Motifs cités pour fermer ou suspendre un compte
10.2 We may terminate this Agreement on any day with immediate effect, without giving notice to you if we consider (in our sole and absolute discretion): (a) that you become a Restricted Party; (b) that you are using our Services fraudulently, inappropriately or for illegal purposes; … (j) that your conduct is disreputable or is capable of damaging our reputation (or the reputation of our Affiliates) by association; … (m) that you are no longer suitable to receive the Services; … (o) that our relationship with you presents a business risk to us or any of our Affiliates.
Réclamations et recours
12.4 If your complaint remains unresolved (in particular, if you are a Micro-Enterprise or Charity), you may be entitled to refer it to the Financial Ombudsman Service ("FOS").
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.