¿Ebury ha cerrado o bloqueado tu cuenta de empresa? Qué dicen sus condiciones
A fecha de 9 de octubre de 2026, esto es lo que dice Ebury, con sus propias palabras, sobre el cierre de cuentas: el preaviso que da, los motivos que cita y dónde se puede reclamar después.
Preaviso antes del cierre
10.1 Subject to Clauses 10.2, 10.3 and 10.5, either party may terminate this Agreement at any time without reason by giving at least five … Business Daysʼ prior written notice to the other.
Motivos que cita para cerrar o suspender una cuenta
10.2 We may terminate this Agreement on any day with immediate effect, without giving notice to you if we consider (in our sole and absolute discretion): (a) that you become a Restricted Party; (b) that you are using our Services fraudulently, inappropriately or for illegal purposes; … (j) that your conduct is disreputable or is capable of damaging our reputation (or the reputation of our Affiliates) by association; … (m) that you are no longer suitable to receive the Services; … (o) that our relationship with you presents a business risk to us or any of our Affiliates.
Reclamaciones y adónde acudir después
12.4 If your complaint remains unresolved (in particular, if you are a Micro-Enterprise or Charity), you may be entitled to refer it to the Financial Ombudsman Service ("FOS").
Son las condiciones publicadas del proveedor, no asesoramiento jurídico. Tu propio contrato y la ley del país de tu empresa pueden darte más.