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Airwallex a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que Airwallex écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
17.2 Airwallex's rights to terminate or suspend the Services for additional cause. Airwallex may, acting reasonably, without notice, immediately suspend access to the Services or terminate all or any part of the Terms or any of the Services if:
Motifs cités pour fermer ou suspendre un compte
(e) the Customer has breached the Terms or breached any applicable limits or restrictions set out in the Acceptable Use Policy; (f) the Customer has given Airwallex false or inaccurate information, or Airwallex has been unable to verify any information the Customer has provided; … (j) Airwallex has reasonable concerns about the Customer's Airwallex Profile, including the Customer's use of the Services; … (l) one of Airwallex's banking partners, or other service provider necessary to provide the Services, requires Airwallex, acting reasonably, to terminate these General Terms or any other Terms; or (m) the Customer does not use its Airwallex Profile for twelve (12) months and it becomes inactive.
Réclamations et recours
Airwallex (UK) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). … Airwallex (Netherlands) B.V. & Airwallex Capital (Netherlands) B.V. (European Economic Area) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the courts of the Netherlands.
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.