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- Cuenta cerrada
¿Airwallex ha cerrado o bloqueado tu cuenta de empresa? Qué dicen sus condiciones
A fecha de 9 de octubre de 2026, esto es lo que dice Airwallex, con sus propias palabras, sobre el cierre de cuentas: el preaviso que da, los motivos que cita y dónde se puede reclamar después.
Preaviso antes del cierre
17.2 Airwallex's rights to terminate or suspend the Services for additional cause. Airwallex may, acting reasonably, without notice, immediately suspend access to the Services or terminate all or any part of the Terms or any of the Services if:
Motivos que cita para cerrar o suspender una cuenta
(e) the Customer has breached the Terms or breached any applicable limits or restrictions set out in the Acceptable Use Policy; (f) the Customer has given Airwallex false or inaccurate information, or Airwallex has been unable to verify any information the Customer has provided; … (j) Airwallex has reasonable concerns about the Customer's Airwallex Profile, including the Customer's use of the Services; … (l) one of Airwallex's banking partners, or other service provider necessary to provide the Services, requires Airwallex, acting reasonably, to terminate these General Terms or any other Terms; or (m) the Customer does not use its Airwallex Profile for twelve (12) months and it becomes inactive.
Reclamaciones y adónde acudir después
Airwallex (UK) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). … Airwallex (Netherlands) B.V. & Airwallex Capital (Netherlands) B.V. (European Economic Area) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the courts of the Netherlands.
Son las condiciones publicadas del proveedor, no asesoramiento jurídico. Tu propio contrato y la ley del país de tu empresa pueden darte más.