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Airwallex ticari hesabınızı kapattı veya dondurdu: koşulları ne diyor
9 Ekim 2026 itibarıyla Airwallex hesap kapatma hakkında kendi sözleriyle şunları söylüyor: verdiği bildirim süresi, belirttiği nedenler ve şikâyetin sonra nereye gidebileceği.
Kapatmadan önce bildirim
17.2 Airwallex's rights to terminate or suspend the Services for additional cause. Airwallex may, acting reasonably, without notice, immediately suspend access to the Services or terminate all or any part of the Terms or any of the Services if:
Hesabı kapatma veya askıya alma için belirttiği nedenler
(e) the Customer has breached the Terms or breached any applicable limits or restrictions set out in the Acceptable Use Policy; (f) the Customer has given Airwallex false or inaccurate information, or Airwallex has been unable to verify any information the Customer has provided; … (j) Airwallex has reasonable concerns about the Customer's Airwallex Profile, including the Customer's use of the Services; … (l) one of Airwallex's banking partners, or other service provider necessary to provide the Services, requires Airwallex, acting reasonably, to terminate these General Terms or any other Terms; or (m) the Customer does not use its Airwallex Profile for twelve (12) months and it becomes inactive.
Şikâyet ve başvuru yolları
Airwallex (UK) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). … Airwallex (Netherlands) B.V. & Airwallex Capital (Netherlands) B.V. (European Economic Area) Customers
If you are not satisfied with the decision in our final response, you may be able to refer your complaint to the courts of the Netherlands.
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