- Início
- Prestadores
- Tide
- Conta encerrada
Tide fechou ou bloqueou a sua conta empresarial: o que dizem os termos
A 9 de outubro de 2026, estas são as próprias palavras de Tide sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.
Pré-aviso antes do encerramento
22.2. We may terminate the Tide Membership Terms by giving you at least ninety (90) days’ prior written
notice and include a written statement of our reasons and the justification for such termination except where
we are not permitted to provide such reasons pursuant to applicable law or regulation or the prevention and
detection of a crime.
Motivos indicados para encerrar ou suspender uma conta
22.3. We may immediately terminate these Tide Membership Terms where we have reason to believe that any
of the following happened:
● you have been suspended for a period of 90 days and you have failed to remediate the cause for
suspension;
● you seriously or repeatedly broke these Tide Membership Terms (including the Acceptable Use Policy)
or other applicable terms or you do anything which, in our reasonable opinion is detrimental to our
brand, image or reputation;
● we reasonably think that you might put us in breach of law or regulation;
● we discover that any of the information you've provided is false or misleading;
● you stop meeting our eligibility criteria;
Reclamações e a quem recorrer depois
after
having received our final response you are still unhappy or not satisfied, then you may, if you are eligible and if
your complaint falls within the Financial Ombudsman Service’s jurisdiction, be able to take your complaint to
the Financial Ombudsman Service (FOS)
São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.