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OFX fechou ou bloqueou a sua conta empresarial: o que dizem os termos

A 16 de outubro de 2026, estas são as próprias palavras de OFX sobre o encerramento de contas: o pré-aviso que dá, os motivos que indica e para onde pode seguir depois uma reclamação.

Pré-aviso antes do encerramento

Pursuant to the Payment Services and Payment Accounts (Amendment) Regulations 2025, we may terminate this Agreement and close your Account with us by giving you ninety (90) days' notice in writing.

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Motivos indicados para encerrar ou suspender uma conta

We may suspend or limit your access to the Services, or terminate this Agreement on shorter notice or immediately, if we reasonably believe that: … c. you are no longer eligible for a Service; d. a Service you have requested is, or is alleged to be, connected to fraud, money laundering, terrorist financing, tax evasion, or any other illegal activity; … h. your account has been dormant for more than twenty-four (24) months;

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Reclamações e a quem recorrer depois

If more than 35 days from the date of your complaint has passed and you have not received a final response, or you are dissatisfied with the outcome of the final response you have the right to complain to the Financial Ombudsman Service ("FOS") within six months of receiving the final response or the last date upon which you should have received the final response.

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São os termos publicados do prestador, não aconselhamento jurídico. O seu próprio contrato e a lei do país da sua empresa podem dar-lhe mais.