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- Compte fermé
OFX a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 16 octobre 2026, voici, mot pour mot, ce que OFX écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
Pursuant to the Payment Services and Payment Accounts (Amendment) Regulations 2025, we may terminate this Agreement and close your Account with us by giving you ninety (90) days' notice in writing.
Motifs cités pour fermer ou suspendre un compte
We may suspend or limit your access to the Services, or terminate this Agreement on shorter notice or immediately, if we reasonably believe that: … c. you are no longer eligible for a Service; d. a Service you have requested is, or is alleged to be, connected to fraud, money laundering, terrorist financing, tax evasion, or any other illegal activity; … h. your account has been dormant for more than twenty-four (24) months;
Réclamations et recours
If more than 35 days from the date of your complaint has passed and you have not received a final response, or you are dissatisfied with the outcome of the final response you have the right to complain to the Financial Ombudsman Service ("FOS") within six months of receiving the final response or the last date upon which you should have received the final response.
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.