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- Compte fermé
Wise Business a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que Wise Business écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
9.7 We may end this Agreement by giving you two (2) months’ notice. We may terminate this Agreement and close your Wise Account or any Services associated with it by giving you two (2) months’ prior notice, where required.
Motifs cités pour fermer ou suspendre un compte
8.4 We may suspend your Wise Account or your access to our Services. We may suspend your Profile or Wise Account, or restrict its functionality if we have reasonable concerns about:
(a) the security of your Wise Account or your Profile.
(b) suspected unauthorised or fraudulent use of your Wise Account or our Services; or
(c) suspected violations of this Agreement or the Additional Documents, including our Acceptable Use Policy.
Réclamations et recours
If you don't agree with our final response, you can make a complaint with the Financial Ombudsman Service (FOS). … As a company in the EEA, you can also contact the Ombudsfin for all dispute types if you're a legal entity pursuing a non-profit purpose, a small company, or a micro-company. If your business has a different status than previously mentioned, you can contact the Ombudsfin for certain disputes only — namely those concerning cross-border payments within the European Union, execution of credit, and interchange fees on card payment transactions.
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.